General Conditions Fan Flights


These Terms and Conditions describe the rules that govern the purchase and use of the “Fanflight”. The Fanflight is offered by Brussels Airlines NV/SA, having its registered office at Jaargetijdenlaan 100-102 box 30, 1050 Brussels, RPR 0400.853.488 (Brussels).


  1. The General Rules and Conditions of Carriage of Brussels Airlines apply to all Fanflight options. (
  2. Name changes are not possible after booking. Thus, we advise you to pay close attention when finalizing your purchase. Only in cases of dire urgency will we permit name changes against a fee of €300 per name change.
  3. Flight and name changes are not possible. Thus, we advise you to pay close attention when finalizing your purchase.
  4. These Terms and Conditions have to be read in conjunction with Brussels Airlines’ website Terms of Use, and Privacy and Security Policy which are hereby incorporated into and form part of these Terms and Conditions. (
  5. It is not permitted under any circumstances to resell any Fanflight ticket.
  6. Fanflight options and prices you may have seen on our website or e-mail may be updated. Fanflight options are subject to availability and prices can change.
  7. Fanflight options don’t include insurances. Make sure to have a proper coverage on you insurances, such as health insurance for example, when you go abroad.
  8. Fanflight options don’t include ticket for the match.
  9. In the event of force majeure or unforeseeable event beyond one’s control (such as, but not limited to, acts of God, war, government authority, terrorism, disaster, strikes, civil disorder, curtailment of transportation or transportation facilities or any other emergency or event beyond control) the hotels and the different airlines are discharged from its obligations, without this giving rise to compensation. However, the service providers and the different airlines agree to inform the clients via all possible mean so to limit all possible damage.
  10. These Terms and Conditions shall be governed by the laws of Belgium. The settlement of any dispute which might arise as a result of or in connection with these Terms and Conditions shall be exclusively submitted to the courts of Brussels, Belgium.

An already purchased Fanflight can under no circumstances be reimbursed. Fanflights are non-refundable and non-changeable. Make sure to check your option very carefully.

*Simply contact our Service Centre: +32 (0)2 723 24 84, from Mondays to Fridays between 09:00 and 19:00 and on Saturdays between 09:00 and 17:00 CET.